12-month warranty
Jewellery designed to last
Our jewellery comes with a 12-month commercial warranty covering abnormal tarnishing or loss of a zircon stone. With appropriate care, it is designed to last well beyond this period. The warranty period does not define the lifespan of your jewellery.
How to contact us
Email us with your order number and a description of the issue. You can attach photos to help us assess your request. If you cannot find your order number, provide the email address used at purchase.
What happens next?
After reviewing your situation, we will explain the appropriate next steps. Contact us before sending anything back to obtain handling instructions. This commercial warranty supplements and does not replace applicable statutory guarantees.
Need help?
hello@solsticebijoux.fr · Contact us