Frequently asked questions

Are items sold individually or in pairs?

Check the product page and selected option: some items are sold individually, others in pairs. Your basket shows the quantity and chosen specifications.

How do I choose a size?

Compare the bar length, diameter and thickness on the product page with jewellery that fits your piercing. Ask your piercer if unsure. Our jewellery is intended for healed piercings, not initial piercing.

How should I care for my jewellery?

Clean gently with a soft cloth and dry afterwards. Avoid abrasives and direct contact with perfume, cosmetics or household cleaners. Store pieces separately to reduce friction.

Shipping, payment and returns

Shipping: €3.90 in France, €5.90 outside France, free from €60 after discounts. Estimated delivery: 4 days in France, 8 elsewhere, excluding Sundays. Payment methods depend on your country and are shown at checkout. Our 30-day return offer applies subject to its terms.

Need help with an order?

Check tracking or contact us with your order number. Tell us promptly about an address change; changes after dispatch may not be possible.

Need help?

hello@solsticebijoux.fr · Contact us

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