Shipping policy
Shipping and tracking
Your orders are prepared and shipped from Lyon, France. A tracking number is emailed to you when your order is dispatched.
Standard shipping rates
| Destination available at checkout | Orders under âŹ60 | Orders of âŹ60 or more |
|---|---|---|
| Mainland France | âŹ3.90 | Free |
| Outside France | âŹ5.90 | Free |
The free shipping threshold applies to the value of the items after discounts, excluding shipping charges. Available destinations and delivery methods are shown at checkout.
Estimated delivery times
Standard delivery is estimated at 4 days within France and 8 days outside France, excluding Sundays. The estimated date shown on the website takes the time of your order into account. These times are indicative and may vary depending on the destination and carrier.
Collection points
When delivery to a collection point is offered at checkout, choose your collection point and check the displayed rate before placing your order.
Deliveries outside the European Union
Import charges, taxes or customs clearance fees may apply depending on the destination. Any charges not included in the amount paid are the recipientâs responsibility.
If you have any questions, contact us at hello@solsticebijoux.fr.